CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOLUTION :

 

For over 10 years, Maximizer has been a proven, award-winning, affordable CRM solution that helps small and medium-sized enterprises succeed with an integrated suite of software tools to attract prospects, win new customers, and increase repeat business. With the lowest Total Cost of Ownership in its class, Maximizer CRM is quickly deployed, simple to use, easy to administer and has the functionality businesses need to build successful, profitable customer relationships throughout sales, marketing and customer service & support. With customer information in one easy-to-use CRM software solution, your executives will be empowered to make better business decisions and Sales, Marketing and Customer Service & Support professionals will have the tools to work smarter. Over 7,000 companies use Maximizer CRM as an integral part of their business.

  Attract Prospects:

With Maximizer CRM, Marketers can cost-effectively generate targeted leads and measure ROI to maximize every marketing dollar. They can do this by configuring the User-Defined Fields for segmenting customers, using the built-in campaign manager for sending out automated e-mails, creating automated processes so no leads slip through the cracks, plus more.

  Win New Customers:

With Maximizer CRM, Sales professionals can collaborate on sales opportunities to improve their win ratio and increase revenue. They can work seamlessly with the applications in your business that you already use - Microsoft� Outlook�, Crystal Reports�, QuickBooks� Accounting and your PDA devices - to get the information they need, when they need it. Sales forecasting and task reminders are also a part of this powerful tool. 

  Increase Repeat Business:

With Maximizer CRM, Customer Service & Support representatives will dramatically increase productivity and improve customer satisfaction so they can generate repeat business with loyal customers. They can use the built-in customer service module to track, escalate and resolve customer service issues, create a Knowledge Base to enable customers and partners self-service access to case status and FAQs, plus more.

  Provide Better Executive Decision Making Tools:

Use proven business intelligence technology to gain actionable insight into corporate performance so you can guide processes and people accordingly. Maximizer CRM delivers the quantifiable insights necessary to minimize risk and improve your bottom line. With the Executive Dashboard, you can visualize pre-defined key performance indicators (KPIs) to see a real-time snapshot of departmental and company performance. Identify areas of your business that need immediate attention by setting up alerts to notify executives when a KPI reaches a critical level. Over 175 pre-formatted reports include sales pipeline funnel, lead summary, win/loss analysis, campaign status, case assignment, and case billing.

For more details on how Maximizer CRM can help your business build profitable customer relationships, please contact a BSC Solutions Group Sales Representative.